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Apple setup

Apple IPTV Setup Guide — iPhone, iPad & Apple TV

Set up IPTV on your iPhone, iPad or Apple TV with a compatible player and the TELEGET login details from your welcome email. The basic process is the same across Apple devices.

Before you start

Have the welcome email ready.

Apple setup uses the player and login details for your TELEGET subscription. The key is to enter the supplied connection details exactly as shown in your welcome email.

  • Your Apple device

    Use the iPhone, iPad or Apple TV you want to watch on and make sure it is connected to the internet.

  • A compatible IPTV player

    Smarters Player Lite is the main option for this guide. iMPlayer can also be used where it is available and appropriate for your Apple device.

  • Your TELEGET welcome email

    Keep the Server URL, Username and Password to hand before starting. Copy them carefully rather than using example details from elsewhere.

Apple setup sequence

Add your TELEGET account in a few straightforward steps.

The exact button names can vary slightly between apps. Whatever player you use, the TELEGET Server URL, Username and Password come from your welcome email.

  1. Open the App Store

    On your iPhone, iPad or Apple TV, open the App Store from the device's home screen.

  2. Install Smarters Player Lite

    Search the App Store for Smarters Player Lite, then install and open it. iMPlayer is an alternative where it is available and appropriate for your Apple device.

  3. Choose the add-account option

    Look for an option such as Add User, Add Playlist or Add Account. The wording depends on the player.

  4. Select Xtream Codes API

    Choose Login with Xtream Codes API when the player provides that login method. This is the account format to use for the supplied TELEGET credentials.

  5. Name the connection

    Enter a simple name for the service, such as TELEGET or Home, so it is easy to recognise later.

  6. Enter the Server URL, Username and Password

    Copy the Server URL, Username and Password from your TELEGET welcome email. Usernames and passwords are case-sensitive, so check every character carefully.

  7. Save the connection

    Tap or select Save, Add User or the equivalent button shown by your player. Give the app a moment to retrieve the service information.

  8. Wait for the playlist to load

    Give the app a moment to load your TELEGET service and content. If needed, close and reopen the player before trying the saved connection again.

  9. Start watching

    Once the playlist has loaded, open the saved connection and start watching your available live TV, movies and series.

Your TELEGET details

Use the information exactly as it appears in your welcome email.

Use only the values supplied for your TELEGET subscription. Enter them exactly as they appear in the welcome email.

01

Server URL

Copy the full server address from the welcome email without changing it.

02

Username

Enter the supplied username exactly. Capital letters and lowercase letters matter.

03

Password

Enter the supplied password exactly and check for missing or extra characters.

04

Apple app availability

App names and availability can vary by Apple device and App Store region. Use a compatible player that is actually available to you.

Troubleshooting

Still waiting for the playlist?

First check the Portal URL, Username and Password against your TELEGET welcome email. These details are case-sensitive. Make sure the app is up to date, then close and reopen it and try the connection again. If it still does not load, contact TELEGET support.

Need a hand?

TELEGET can help you get through the setup.

If you have followed the steps but the service still does not load, contact us and tell us which Apple device and player you are using. We can help you check the setup details.