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Smart TV IPTV setup

Smart TV IPTV Setup Guide

About 5 minutes · Samsung, LG, Hisense, Vizio and other supported Smart TVs. Install IBO Player or IBO Pro from your TV's app store, then choose the playlist setup option that suits you.

Before you start

Use the player available on your Smart TV.

Smart TV menus vary by brand and model, but the setup flow is straightforward. Samsung Smart Hub, LG and other TV app stores may use different labels.

  • Your Smart TV

    This guide covers supported Samsung, LG, Hisense, Vizio and similar Smart TVs where the relevant apps are available.

  • IBO Player or IBO Pro

    Have access to the TV's app store or Smart Hub so you can install the player directly on the television.

  • Your TELEGET welcome email

    Keep the connection details supplied with your subscription ready for the playlist step.

Smart TV setup sequence

Install the player, then choose how you want to load your TELEGET playlist.

IBO Player and IBO Pro use the same basic device-information stage: first note the MAC Address and Device Key shown inside the app, then choose assisted or manual playlist setup.

  1. Open your Smart TV app store

    Use the app store or Smart Hub built into your television. On Samsung TVs this is typically Smart Hub; other brands may use different names.

  2. Install IBO Player or IBO Pro

    Search for IBO Player or IBO Pro and install the player directly from the apps available for your TV model. Then open it.

  3. Find your MAC Address and Device Key

    When the app opens, note the MAC Address and Device Key shown on screen. Take a clear photo or screenshot containing both so you have them ready for the next step.

  4. Option 1 — Let TELEGET add the playlist for you

    If you do not want to manage the playlist yourself, send TELEGET a clear screenshot showing the MAC Address and Device Key from IBO Player or IBO Pro. We can use those details to add the playlist for you.

  5. Option 2 — Add the playlist yourself

    Use the official management page for the player you installed. Enter the MAC Address and Device Key exactly as shown in the app, then use the playlist-management option to add your TELEGET connection details.

    IBO Player

    Open the official IBO Player playlist manager ↗

    Sign in with the MAC Address and Device Key from the app, then add the TELEGET playlist information supplied in your welcome email.

    IBO Pro

    Open the official IBO Pro playlist manager ↗

    Use the same MAC Address and Device Key, then add the TELEGET connection details from your TELEGET welcome email.

    Follow the established player workflow for either Xtream Codes API or M3U, using only the connection details TELEGET supplied. Save the playlist when you have finished.

  6. Reload the player and start watching

    Return to IBO Player or IBO Pro. If the playlist does not appear immediately, close and reopen the app, then give it a moment to load the saved TELEGET playlist.

Smart TV troubleshooting

Check the app, device details and playlist separately.

Small differences between TV models are normal. Work through the relevant check before changing your connection details.

01

IBO Player or IBO Pro is not listed

App availability depends on the TV model and its app store. Make sure you are searching the TV's own apps rather than following instructions for another device.

02

You cannot find the device details

Open the installed IBO Player or IBO Pro app again and look for the screen showing its MAC Address and Device Key.

03

The playlist is not loading

Check that the MAC Address, Device Key and TELEGET connection details were entered exactly, then save and reopen the player.

04

Still stuck?

Send TELEGET the exact point where setup stops and, where appropriate, the screenshot showing your MAC Address and Device Key so the team can guide you.

Need a hand?

We can help you finish the Smart TV setup.

If you get stuck installing the player, finding the device details or loading the playlist, contact TELEGET and tell us what you see on screen.

Prefer us to handle the playlist?

Send TELEGET a clear screenshot of the MAC Address and Device Key. We can add the playlist for you.